But we have to fight not only against data reduction in cash or trade of expired products. Woman with a video camera defends the rights of consumers, as well as the right of every citizen to receive and impart information, which are trying to limit the administration of outlets by placing ads on the doors "Photographing is prohibited."
To shoot – is allowed!
"Filming is permitted" – so called your channel on youtube.com resident of Viciebsk Alena. She says that fame, which brought her the channel does not expect, and did not seek popularity:
"I was born in Viciebsk, and received higher education in Russia. She studied and then worked in Moscow – have a legal education, as well as a psychologist. Then he decided to return to his homeland. As a consumer, I have always been interested in the specifics of trade. So I know a lot about how it should be organized, what are the requirements and what rights the purchaser. And so, coming into the store with a video camera, I feel confident, I did not break, and requires only what is legal."
Alena says that video or photography are sometimes the last, but the most convincing means, when it is necessary to prove the existence of violations.
"I was deceived into "Euroopt", and it all started"
"It all started in December 2015, when" Euroopt "I accidentally turned on the phone and get a picture with the label on the bread price. Then I noticed that the cash receipt the price for it is another, somewhere in the 700-900 rubles more. It would seem a trifle. But during the work shop as buyers pay at the box office more than indicated on the label? That's because such details and is robbery buyers. I am convinced that it is – not uncommon when beginning a closer watch stores in Viciebsk "for price matching, – says Alena.
Random picture on a mobile phone prompted: You can fix the shortcomings and a video camera. And to monitor not only compliance with the price, but the quality of products offered to customers: the shelf life for use, storage conditions and so on.
"I especially do not hide, do not shoot surreptitiously on the "mobile" – pull open the camcorder"
"Now the trip to the store it takes me much longer," admits Alena. However, she is sure, making a worthy cause, fixing violations of the video:
"I especially do not hide, do not shoot surreptitiously on the" mobile "- openly take out the camera." I did not break, because it can only be removed price tags, labels on the goods, refrigerators, where the products are laid out ... people do not aspire to shoot. Customers are not rented at all, except that the fall in the lens accidentally. And sellers or representatives of the administration, which are beginning to forbid me to shoot video – these deliberately rented. Especially when you start screaming that I have no right to it, and poked angrily at the sticker on the door with the red stripe uncrossed camera. They say that we "shoot prohibited".
According to Alena, workers Viciebsk stores often appeal to three arguments: that the sales rooms hidden "trade secret" or photos and video are an infringement on copyright – although not shown in the videos showcase or something else, to create " authors. " Often saleswoman proud to pronounce that store – a "private property" and "master" does not allow to shoot. That argument trying to scare the public, even in the stores of retail chains, Alena laughs:
"All this is – nonsense! "My Listings" – this is the price and the designation of expiration dates, sellers arguments do not apply here. As soon as a conflict, I immediately ask to show or even call some legal act, forbidding me to keep shooting. When shown a sticker on the door or bring a certain internal order, I explain: the action of the internal documents applies only to store employees, and I – an ordinary buyer. And I have a legitimate right guaranteed by Article 34 of the Constitution of the Republic of Belarus".
The article 34 states: "Citizens of the Republic of Belarus are guaranteed the right to receive, preserve and disseminate complete, reliable and timely information on the activities of state bodies, public associations, political, economic, cultural and international life, the environment".
This proposal Alena learned by heart, and mentions the main law of the country, almost saleswoman raise a ruckus. However, to convince them the word of the law fails every time.
As an example, in the video "Immortal cheese", where the protection of the cut piece of cheese with a clearly exceeded shelf life stand representatives of the administration of the store "Viciebsk product number 41", and in response to a request from Alenaa to "Book of complaints and proposals" sound words "A with such a reason? "
"Treated as if they came from a Kalashnikov to people with a camera or a video camera in the store"
"For people with a camera or a video camera in the store are treated as if they came from a Kalashnikov," – these words of Alena hit the video "shop rules above the law."
In a woman with a video camera filming of this movie took over ... saleswoman store other trade network, which came to "Viciebsk products" with some espionage purposes. Sometimes Alena take and "decoy duck" – psevdopokupatelya sent by the control agencies.
In the video "If the camera in the store, then it is a terrorist or a robber," the saleswoman Mrs. Alena sends "the Square" saw something "opposition" in its unwillingness to obey internal regulations on the prohibition of filming.
And in this video also featured a typical character – store security guard, angered by the fact that his orders not to shoot the woman does not obey.
We had to deal with the police. As was the case during the filming of the movie in the store, "Neighbours", says Alena:
"Store employees reacted very negatively to the fact that I took off the rotten tomatoes and examined the shelf with the goods at a reduced price – in such places can often see something stale.
The cashier did not want me to count. A man in a police uniform declined to identify themselves, show badge or ID policeman tried to take my camera, and generally behaved rudely. At the end of the video it is clear that I was forced to sit in the police car. This story had a continuation: I got to the First police station, I was taken back for identification. But there I was treated politely, cannot be said about the behavior of Ensign George loaf, which took away a video camera in the store and continued to show their dissatisfaction with the car. Even when I referred to the Constitution, he said that he was persuaded only edition signed by Alyaksandr Lukashenka! I complained to the presidential administration. It redirected to the Ministry of the Interior and, in the end, "lowered" in Viciebsk regional Interior Ministry. However, there I was told that in the actions of the police officers detained the group of Department of Pervomaisky protection Interior Ministry of the Republic of Belarus found no violations. "
Video, where a police officer trying to take away the camera, scored on the channel "Photographing allowed" more than 6000 views.
However, Alena said that hostility prevents sellers to perform the main task, which was created for the channel – to open "errors" in inappropriate pricing and facts sale of expired and low-quality products. Too much time in stores goes to showdown and forced answers to the questions "Who gave you permission to shoot?", "Why are you doing this?", "Why is a sign of a ban on the door you ignore?" And so on.
Although there are pleasant exceptions. For example, after a conversation with a representative of the administration of "Hanna" store in the neighborhood Bilev, paper with uncrossed camera immediately stripped from the front door ...
When shooting video, Alena made the following conclusion:
"Compared with the Russian people in Belarus are very polite, very discreet, very obedient, even if you have to comply with some nonsense. In Moscow, where I lived, where ordinary citizens are more inclined to assert their rights. And in Viciebsk people hesitant, afraid to "light up", to break out from the crowd, from the herd. You agree to tolerate everything. It seems that people are all the same – and when they sell spoiled food, and when they break the law. I want to show that to defend the rights and fight for their interests – it is absolutely not scary. What is exactly the same right! And maybe I had supporters – those who also come to the store with a video camera and a plan to fix the violations. It's quite simple: shoot each roller occupy half an hour later – a minimum assembling. I do not claim to artistry in the shooting, more important to me to show life as it is."
In the comments that users leave the social networks, in videos Alenaa lot of both supporters and opponents. The latter do not limit themselves in abusive terms, out of which "crazy" – the softest. And those who believe in exposing the activities of the Internet useful, respond very positively. What is surprising, especially a lot of accolades from the Belarusians do not, but from the Russian audience. They write that the thought of Belarus, if it is "the same as in the TV." But now they saw that here violated the rights of consumers, and a lot of lawlessness on the part of law enforcement agencies.
One way or another, but the channel "Photographing allowed" became known in the city. And maybe I gained some impact.
At least already know some stores Alena – they say, we know, looked...
