Although the distance to the place of accident of not more than one and a half kilometers.

How to tell the hostess Lyudmila Boreyko, the accident occurred in the morning in her March 19 at 7:25. Because of damage to the main crane she was to fill the house with water. She immediately called the emergency service of Hłybokaje housing and communal services. Post it took, but the team arrived only an hour later.

All the while, Mrs. Ludmila had to contend with flooding his house, standing in the icy water. Water from the bathroom down the hall, began to fall in the apartment itself. The woman had to endure wet carpets and coverings.

Housing Master explained that it took him half an hour on it to collect team. But it turns out that after half an hour, they went to the accident site, which is a five minute drive away.

"And if so firefighters went on calls, then all would have long ago burned – says Lyudmila Boreyko, – They were supposed to arrive in fifteen minutes. They have the same needs to be a special emergency team."

For comments, we have addressed to Grigory Kostusev former head Shklovsky utilities. He explained that since 2016 at the municipal emergency services have changed a little as possible departure to the place of the accident, "Now this time is 30 minutes. But the people, in order to avoid conflict situations, they should read the contract carefully, they conclude with the utilities, as some nuances can be registered there. After all, our people often sign such documents without reading them."

Lyudmila Boreyko is not going to leave this situation without reacting, she is going to write a complaint against the actions (or inaction) of public utilities to higher authorities.